Frequently Asked Questions.

A virtual assistant (VA) is a dedicated remote professional who provides administrative, customer care, sales, marketing, bookkeeping, AI automation, or specialized operational assistance to businesses from a remote location. Unlike a casual gig worker, a TermoSure VA integrates into your daily workflows on a recurring schedule according to your SOPs—you direct the work; we provide the talent.

We don't force your business into a predefined VA package. We match talent based on what your business actually needs done. Common roles include:

• Executive & Administrative VAs: Calendar scheduling, inbox triage, data entry, document formatting, and operational research.
• Customer Care & Support VAs: Live chat, email ticketing, appointment scheduling, and responsive client inquiries.
• Sales, Lead Gen & Appointment Setting VAs: Target prospect research, CRM hygiene, outbound cadences, and discovery call booking.
• Marketing & Content Operations VAs: Social media scheduling, CMS content uploading, asset management, and newsletter broadcasts.
• Bookkeeping & Accounting VAs: Daily bookkeeping (QBO, Xero), invoicing, accounts payable/receivable, and bank reconciliations.
• AI Automation & Workflow VAs: Modern tool integration, prompt engineering workflows, and automated task execution.
• Real Estate & Property Management (Airbnb) VAs: Listing coordination, guest and tenant messaging, and maintenance dispatch.
• Research & Data Entry VAs: Deep market research, database cleansing, and custom workflow administration.

Yes. TermoSure is business-agnostic and serves clients across the United States in real estate, e-commerce, marketing agencies, law firms, healthcare practices, home services, property management, tech startups, professional services, hospitality, and more. When you tell us what your business requires, we match assistants who have direct experience in your industry vocabulary and software tools.

TermoSure works with a global talent pool. Candidate location is not our primary focus; instead, we prioritize verified skills, professional experience, fluent English communication, reliability, and specific role fit.

Yes. During the role definition stage, you specify the exact working hours, days, and time zone overlap your business requires (such as US Eastern, Central, Mountain, or Pacific time). We match candidates who are available during your required hours.

Yes. We offer both part-time arrangements (typically 20 hours per week) and full-time dedicated arrangements (40 hours per week). You can scale your hours as your business needs grow.

Our process is simple and collaborative:

1. Your business has a need: You tell us what you need done, required tools, and hours.
2. We understand the need: We clarify the role and identify the right type of VA without pushing rigid templates.
3. We match global talent: We source and screen verified professionals from our vetted global talent network.
4. You meet your VA: You interview the candidate over video to confirm communication and culture fit.
5. You direct the work: The VA executes according to your SOPs and priorities; TermoSure ensures ongoing placement support.

Our rates generally start from $12/hour for general administrative support, $16/hour for specialized roles, and $22/hour for advanced or expert support. The exact rate depends on role complexity, specialized tools, hours, and candidate experience.

We prioritize long-term alignment. If a placement does not meet your expectations during the initial period, we will conduct a replacement match at no additional matching fee.

Simply click "Book Discovery Call" or fill out our enquiry form on the Contact page. You can also reach our team directly at hello@termosure.com.